"While we are looking for owners of all RVs, our initial focus will be on 2000 to 2004 model-year RVs across all types-Type A, B, C, travel trailer, fifth-wheel, pop-up and slide-in campers," said Linda Schulz, partner at J.D. Power and Associates. "This study will be the first of an annual measurement of RV customer satisfaction. The program will focus on the total RV, including chassis, coach and components. Separately, we will explore RV dealer service satisfaction."

The purpose of the survey is to identify which RV makes provide owners with the highest level of quality and customer satisfaction, both with the RV itself and with dealer service. Summary results will be posted on the J.D. Power and Associates Consumer Center (www.jdpower.com) for current and prospective RV owners to reference. The full detailed study will be available to RV manufacturers, dealers and suppliers that are interested in improving their products and services.

"We want this to be an in-depth, comprehensive study. In order to achieve that, we need a substantial number of survey respondents," Schulz said. "We have just launched the recruiting effort to locate RV owners. Our intention is to conduct the survey as soon as we have enough RV owners recruited to provide a comprehensive evaluation of the RV market."

Consumers who have purchased a new model-year 2000 through 2004 RV who wish to participate in the study can register to be a member of a J.D. Power and Associates research panel, which measures customer views on a variety of topics including RVs, automobiles, airlines and hotels. To become part of this panel, Click the Logo Below to register online.

Click to Register Online

Many families experience the RV Lifestyle for the first time by renting a recreation vehicle (RV).

 

Photo courtesy of Coachmen RV Company

You do not need to own a Motorhome to live and travel like a king!

 

Dozens of reputable dealers and organizations, spanning North America, offer rental units of all sizes and descriptions. This is a ideal way to enjoy the RV lifestyle, for Americans who have not yet tried it.

Families enjoy the RV lifestyle because it gives them freedom of movement, travel at a relaxed pace, togetherness, comfort and economy. They roam where they please, not tied to rigid schedules, eat as they are accustomed to and sleep each night in their own bed.

A family or group traveling by RV avoids the stress of crowds, of struggling through jammed airports, of checking into and out of hotels, of packing and unpacking luggage -- things which make travel a chore rather than a pleasure.

Also, travel by Motorhome can be economical, as well. Vacation cost comparison studies show that a family of four, on the road for 21 nights, will incur less than half the costs in a motorhome, compared to traveling by airline and staying in motels or hotels and eating most meals in restaurants.